FAQs • City of Bismarck • CivicEngage

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Administration

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1. Where can I get my birth certificate?: Your birth certificate can be requested at the Department of Vital Statistics at the State Capitol. The telephone number is (701) 328-2360. They can also be reached by email or contact them at Vital Records.

2. What hours are the landfill open?: For information on the landfill hours, contact Public Works.

3. What is the telephone number for the Bismarck Post Office?: Contact Numbers: Phone: 800-275-8777 Fax: 701-255-6963 TTY: 877-889-2457 Toll-Free: 1-800-Ask-USPS® (275-8777) Bismarck Downtown Post Office 220 E Rosser Ave Rm 112, Bismarck, ND 58501 uspspostoffices.com

4. Where can I view the City's Title VI Plan?: The City of Bismarck maintains a plan to comply with Title VI of the Civil Rights Act of 1964. View more details of the Title VI Plan here: Title VI Plan

5. Are door-to-door sales allowed in residential areas?: Yes. Door-to-door sales or solicitation is allowed in residential areas pursuant to the Code of Ordinances 5401 5-07-07 and are permitted only between the hours of 9:00 a.m. and 5:30 p.m. and between the hours of 7:00 p.m. and 9:00 p.m., daily.

6. What is the humane society telephone number?: The Central Dakota Humane Society is located in Mandan. The phone number is (701) 667-2020.
Bismarck has an Animal Impound Facility. The phone number is (701) 355-1994.

7. What is the telephone number for the school district?: Bismarck Public Schools
806 N Washington Street
BPS Administration: (701)323-4000
You can visit the school district at Bismarck Public Schools

8. When and where does the City Commission meet?: The City Commission meets every second and fourth Tuesday of the month at 5:15 pm in the Tom Baker Meeting Room of the City County Building at 221 N 5th Street. The Mayor or two commissioners can call for a special meeting at any time.
City commission meetings are televised on Channel 12, Community Access TV and are rerun the following day at noon.

9. Who do I talk to about parks and recreation concerns?: The telephone number for Bismarck Parks and Recreation is 222-6455. Or the office can be contacted by email.

10. Who can run for mayor or commissioner?

Residents 18 and over must have been a resident of the City of Bismarck for at least nine months prior to the election.

To get on the ballot, candidates must collect 300 signatures from Bismarck residents. Election administrators suggest collecting up to 350 signatures and turning in petitions at least one day before the deadline since some may be eliminated for not being from valid city residents. POST OFFICE BOXES ARE NOT CONSIDERED A VALID ADDRESS.

For more information, call Bismarck City Administration at 355-1300.

11. How can we close a street for a neighborhood gathering?: Contact Mark Berg, Traffic Engineer, at 355-1505.

12. Where do I get a dog/cat license?: Contact the Animal Control Officer at the Bismarck Police Department - (701) 223-1212.

13. What is a special assessment?

Special Assessments

The City of Bismarck conducts a number of improvement projects every year. Some projects bring city services to new areas of the city. Other projects make repairs in older sections of Bismarck. All of this work is done with the help of Special Assessments.

Special assessments on private property pay for public improvements that benefit that property. Improvements that would bring special assessments fall under four main categories:
1) storm sewer,
2) sewer and water,
3) paving and street lights, and
4) sidewalk, curb and gutter.

When the City Engineering Department decides work needs to be done, they create a special assessment district which includes all property the city judges will benefit from the improvement project. The Board of City Commissioners approves each special assessment district. The district is then published in the city’s official newspaper, the Bismarck Tribune, two times over a two-week period.

Property owners have the right to protest the district when the improvements are not health-related, like those involving sewer and water. If it’s not a health-related improvement and 51 percent of the owners in the district protest the work, the project is cancelled.

Once the district is approved, the City Engineering Department takes bids on the project. When the project is completed, the construction costs are assessed against the benefiting property on ratios that depend on the work being done:
1) storm sewer –assessed based on the square feet of the lot,
2) sewer and water – this work is usually prepaid by the company or person developing new lots,
3) paving and street lights – assessed on per-lot basis, and
4) sidewalk, curb and gutter – based on the actual amount of sideway, curb and gutter.

Once the assessments are made on properties, they are published in the newspaper twice during a two week period. Property owners have the right to protest before the Special Assessment Commission, a three member board appointed by the City Commissioners. The Special Assessment Commission’s job is to make sure the assessments are spread fairly among properties, not whether the work should be done. If the property owner’s protest is unsuccessful, the owner may appeal that decision to the City Commission.

Special Assessments may be paid in full, or they will be billed to the property owner in installments. The installments will be spread over seven to 15 years, depending on the type of improvement. Notice of the installment due each year is sent to property owners on the property tax notices and the installment is paid along with property taxes through the Burleigh County Auditors Office. Partial payment is now accepted on special assessments or owners may pay off the full balance at the Special Assessments Office, 3rd floor, City/County Building, 221 N. 5th Street.

14. When does the city do its budget?: The city begins work on the budget in May and the budget is approved by the city commission prior to October 1.

15. Where can I get a copy of the city budget?: A reference copy is available for public review at the Bismarck Public Library. You may also purchase a copy for $25 from the City Finance Department located at:
221 N. 5th St.
Bismarck, ND 58506

16. What is the number for the Internal Revenue Service?: The toll-free telephone number is (800) 829-4477.
The local telephone number is (701) 221-5834.

17. What is the telephone number for the Bismarck Social Security Office?

Social Security Office Phone Numbers:

1-877-319-6044

TTY: 1-800-325-0778

Social Security Office Address:

4207 Boulder Ridge Rd Suite 100

Bismarck, ND 58503

Website: https://www.ssa.gov/

18. Who manages the parking garages?: The parking garages and public lots are governed by the Bismarck Parking Authority. Contact them at (701) 222-8954.

19. What is the number for the Chamber of Commerce?: The Chamber can be reached at (701) 223-5660 or they can be reached at Chamber of Commerce

20. What is the number for Job Service?: The telephone number for Job Service is (701) 328-5000 and they can be reached at North Dakota Job Service

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Bismarck Airport

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1. How soon do I need to arrive at the airport before boarding my flight?: Please arrive at the airport at least an hour and a half prior to first boarding call.

2. How much does it cost to park my car at the airport?

Short-Term Lot

Long-Term Lot

Economy Lot- Credit Card Only

3. What kinds of items are prohibited beyond the passenger screening checkpoint?: For a list of prohibited items, view the Transportation Security Administration website.

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Census 2020

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1. Why is the Census important?

Getting an accurate count is vital to ensuring that our region receives its fair share of federal funding that is allocated based on the census. Estimates show that for each North Dakota resident not counted, North Dakota stands to lose $1,900 in federal funding annually, or $1,900 over the next ten years. This lost funding means less federal assistance for road and highway construction, social services and housing aid.

The Census also provides a resource for informed decision-making. Census data is used to help better our communities and region. This may include community initiatives, legislation, and quality-of-life advocacy. Local governments use the Census for public safety and emergency preparedness. Businesses use Census data to decide where to build offices and stores, which creates jobs. Census data is also used to determine funding provided by federal and state agencies for social services and infrastructure projects.

2. How can you respond?: The 2020 Census will be easier than ever. The U.S. Census Bureau will accept responses online, by phone, or by mail. You will be able to respond once you receive notification from the Census Bureau.

3. How are people counted?: All people in each household will be counted based on where they reside on April 1, 2020. People who live in more than one location should count themselves at the location where they live and sleep most of the time. Be sure to count everyone living within the household, regardless of age, even if they are not family or related.

4. What will I be asked in the Census?: Each household will be asked to indicate the number of people living in the home as well as their sex, age, race and relationship to the person completing the Census for the entire household.

5. Is the Census confidential?: Yes. Federal law protects your Census responses. The U.S. Census Bureau never shares individual information with any other agencies or entities such as landlords, U.S. Immigration and Customs enforcement or law-enforcement agencies.

6. How will I respond if I have a P.O. Box?: For those who live in a rural area that normally receives mail at a P.O. Box, a Census form will be hand-delivered to households by a U.S. Census employee.

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Central Dakota Communications Center (CenCom)

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1. What is 9-1-1?

9-1-1 is the number most people in the United States call to get help in an emergency. They call this number when the police, fire department, or emergency medical services are needed. Your call is routed to the appropriate 9-1-1 Center where specially trained personnel will answer your call.

Based upon the nature of your call, Center personnel will dispatch the necessary responders.

The 9-1-1 System makes an important difference in our communities everyday. It is your first source of help in time of crisis and it can mean the difference between life and death. When used properly, 9-1-1 saves seconds and those seconds can save lives.

2. What is Enhanced 9-1-1?

Enhanced 9-1-1 is a term used for the system that selectively routes an emergency call to the appropriate Public Safety Answering Point (PSAP) based on the valid address of the caller, automatically displaying the caller’s telephone number, address, and the registered subscriber name.

Until 2004, North Dakota’s PSAPs were only able to receive this information from traditional landline telephones (example: your home or business telephone). Now, all North Dakota PSAPs are capable of receiving similar enhanced information from wireless devices such as cell phones and voice over internet protocol (VoIP) devices.

Wireless Enhanced 9-1-1 is a term used for the system that routes an emergency call to the PSAP based upon the location of the tower handling the emergency call. Phase I of this system provides the 9-1-1 telecommunicator with the telephone number of the caller and the location of the tower handling the call. Phase II of the system provides actual coordinates (latitude / longitude) of the caller’s location that the PSAP uses to dynamically display on an electronic map. The futuristic view of the Wireless Enhanced 9-1-1 system is Phase III that would provide an elevation to account for calls made from within multi-story buildings in urbanized areas.

Wireless Enhanced 9-1-1 services are possible because of technological improvements made by the wireless carriers, traditional telephone companies, and the PSAPs to pass and receive that information. In North Dakota, the actual phone used to make the 9-1-1 call must have a GPS chip that communicates with satellites orbiting the earth to determine the caller’s location. The FCC requires that where Phase II information cannot be determined, the call must be routed to the PSAP with Phase I information.

3. Who pays for the 9-1-1 service?

By a vote of County Electors, each household or business pays a $1 per month fee for 9-1-1 service on each telephone line that appears on their phone bill. There is no per-call charge for calling 9-1-1. However, ambulance services dispatched through 9-1-1 may charge for taking someone to the hospital.

The Burleigh County Commission adopted a resolution in July, 2001 extending the $1 fee requiring that all subscribers to cellular phone service in Burleigh County pay a $1 fee per month to their service provider which is then submitted to Burleigh County. All funds collected for 9-1-1 are forwarded to the County Treasurer.

NDCC allows a 9-1-1 fee to be collected up to $1.50 per subscriber line. Burleigh County currently remains at $1.00.

Additional funding for the overall operation of a public safety answering point comes from general funds of counties and cities as the tax collected on devices capable of accessing 9-1-1 does not cover the cost of the overall operation (which includes the dispatch and ongoing responder communications involved with responding to emergency calls).

4. What is the Central Dakota Communications Center?

The Central Dakota Communications Center (CenCom for short) was established on January 1, 2016 and replaced the Bismarck / Burleigh County Combined Communications Center and added the City of Mandan to the consolidated operation. CenCom operates 24 hours a day, seven days a week, and is responsible for answering all 9-1-1 and non-emergency calls. CenCom personnel dispatch police, fire, emergency medical and other services for the cities and communities of Burleigh County and also the City of Mandan.

CenCom has eight identical workstations, providing public safety communications services for the:

Bismarck Police Department

Mandan Police Department

Burleigh County Sheriff's Department

Lincoln Police Department

Bismarck Fire Department

Mandan Fire Department

Metro Area Ambulance

Bismarck Rural Fire Department

Steele Ambulance

Sterling Fire Department

Wilton Fire Department

Wilton Ambulance

Airport Security

Rural Metro Aircraft Rescue Fire Fighting (ARFF)

Braddock Fire Department

McLean Sheriff's Department

Wing Fire Department

Wing Ambulance

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City Attorney

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1. How do I file a claim against the City?: The City Attorney's Office handles all risk management issues for the City. You will need to fill out a claim form and file it with our office. Claim Form (online)

2. Whom do I call regarding landlord / tenant disputes?: Contact the North Dakota Apartment Association.

3. Does the City Attorney's Office represent private citizens?: The City Attorney's Office may not provide advice concerning private legal matters that do not involve the City of Bismarck. If you are in need of an attorney, you should contact a private attorney. The Lawyer Referral and Information Service sponsored by the State Bar Association of North Dakota can assist you with names. SBAND

4. How do I contact the States Attorney?: The Burleigh County States Attorney's Office is a department of Burleigh County. Their address is 514 East Thayer Avenue. They can be contacted at 701.222.6672. Burleigh County States Attorney

5. Can I place a flyer on the windshield of a vehicle?: No, you can not place a flyer on the windshield of a vehicle. City Ordinance 5-02-02(3) prohibits you from doing so. Posting of Handbills, Posters, and Placecards

6. I think I have been scammed? Who do I talk to?: You need to contact the North Dakota Attorney General's Office. Consumer Fraud Division

7. How long can vehicles, boats, campers, trailers be parked on the street?: City Ordinance 12-13-19 addresses Parking Consecutively Over Forty-Eight Hours. It is unlawful for anyone to park or leave standing on any public street or highway in the city any vehicle for a period longer than forty-eight hours consecutively. 12-13-19. Parking Consecutively Over Forty-Eight Hours. Any person violating this section is subject to a fine of Fifteen Dollars ($15.00) per each day of violation. A vehicle left parked or standing on any public street or highway for a consecutive period longer than forty-eight hours shall be considered abandoned for purposes of Section 12-13-23(k). City Ordinance 12-13-19.1 addresses Parking of Campers and Trailers Limited. It is unlawful for anyone to park or leave standing on any public street or highway in the city any boat, snowmobile, bumper pull travel trailer, fifth wheel trailer,pull type camper, pickup camper, motor home, house car, bus, mini motor home, or trailer for a period longer than forty-eight hours consecutively. Any person violating this section is subject to a fine of One Hundred Fifty Dollars ($150.00) per each day of violation. A boat, snowmobile, bumper pull travel trailer, fifth wheel trailer, pull type camper, pickup camper, motor home, house car, bus, mini motor home, or trailer left parked or standing on any public street or highway for a consecutive period longer than forty-eight hours shall be considered abandoned for purposes of Section 12-13-23(k). Notwithstanding paragraph above, it is unlawful for any person to park or leave standing any boat, snowmobile, bumper pull travel trailer, fifth wheel trailer, pull type camper, pickup camper, motor home, house car, bus, mini motor home, or trailer on the public right-of-way in any residentially zoned area from December 1 to March 31. Any person violating this section is subject to a fine of One Hundred Fifty Dollars ($150) per each day of violation. 12-13-19.1 Parking of Campers and Trailers Limited.

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Community Development - Building Inspections

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1. After I have the drywall finished, do I have to have an inspection before I start the taping and texturing?: No, there is no inspection required before you start to tape and texture the wall. There is however a final inspection needed once the entire project is completed.

2. Do I need a certain amount of headroom when installing stairs into the basement?: Yes, the minimum headroom clearance is 6 feet 8 inches (80”).

3. At what height are the handrails required to be at in a residential house?: The handrail is to be continuous at a height of 34” (minimum) to 38” (maximum).

4. Do I have to sheet rock under my stairs, with a finished basement?: Yes, enclosed accessible space under stairs shall have wall, under stair surface and any soffits protected on the enclosed side with 1/2-inch gypsum board.

5. What is the riser height and tread depth requirements in residential properties?: The riser height shall be 7 and 3/4 inches – with no more than 3/8” difference.
The tread depth shall be 10” inches – with no more than 3/8” difference.

6. What is the required separation between an attached garage and the house?: The garage shall be separated from the residence and its attic area by not less than 1/2-inch gypsum board applied to the garage side. Garages beneath habitable rooms shall be separated from all habitable rooms above by not less than 5/8-inch Type X gypsum board or equivalent

7. Is there a minimum temperature requirement in a residence?: Yes, every dwelling unit shall be provided with heating facilities capable of maintaining a minimum room temperature of 68 degrees at a point 3 feet above the floor and 2 feet from exterior wall in all habitable rooms at the design temperature.

8. What is the required drainage away from the foundation of my house?: Surface drainage shall be diverted to a storm sewer conveyance or other approved point of collection so as to not create a hazard. Lots shall be graded to drain surface water away from the foundation wall. The grade shall fall a minimum of 6 inches within the first 10’.

9. What is the required anchoring system for an accessory building?: A 1/2-inch diameter bolt is required a minimum of 6 feet on center and within 12 inches of a sill plate splice or from corners.

10. What are the requirements for egress windows in full basements?: Basements and every sleeping room shall have at least one operable emergency and rescue opening. Where emergency escape and rescue openings are provided they shall have a sill height of not more than 44 inches above the floor. A finished basement must have an egress window in each bedroom, 5.7 sq. ft. If there are no bedrooms an egress window still must be provided.

11. What are the requirements for egress windows on the main floor?: Egress windows are still required in every sleeping room on the main floor, but they can be reduced to 5 square feet of net clear opening.

12. What size do window well openings need to be?: The minimum horizontal area of the window well shall be 9 square feet, with a minimum horizontal projection and width of 36 inches. The window well shall allow the emergency escape and rescue opening to be fully opened.

13. Do I need a ladder in my window well?: Window wells with a vertical depth greater than 44 inches shall be equipped with a permanently affixed ladder or steps usable with the window in the fully open position.

14. Do I need a guard rail on my deck, porch, or balcony?: Porches, balconies, ramps or raised floor surfaces located more than 30 inches above the floor or grade below shall have guards not less than 36 inches in height.

15. Do I need an address on my house?: Approved numbers or addresses shall be provided for all new buildings in such a position as to be plainly visible and legible from the street side of the structure.

16. What information I need to submit if I want to install a drainfield or add on to an existing drainfield?: A soils report is required, If a report has not been filed prior to August 2007. You must also complete a drainfield permit application.

17. Does my shed have to be on concrete?: Yes. All accessory buildings including sheds must be placed on a concrete slab. Buildings less than 160 sq. ft. are required to be placed on a 4” floating slab. Buildings greater than 160 sq. ft. are required to be placed on a thickened edge floating slab.

18. What happens if I do work without a permit?: Permits are required by State statutes and Local ordinances. Projects not done according to Code can affect your home’s insurability and potential sale. Prospective buyers can check the City’s building records.

19. Can a “Temporary” Certificate of Occupancy be issued?: No. The City of Bismarck does not issue temporary Certificates of Occupancy. Living in a home prior to the issuance of a Certificate of Occupancy is prohibited.

20. What is the required frost depth?: 48 inches

21. What is the ground snow load?: 36 pounds per sq inch

22. What is the wind load?: 90 mph

23. What is the soil bearing load?: 1500 pounds per sq. ft.

24. What is the Exposure Rating?: C

25. What is the Seismic Zone?: Zero

26. Is Ice Protection Required?: Yes. (2012 International Residential Code sec R905.2.7 and R905.2.7.1)

27. When was the requirement for Ice Protection adopted?: It was adopted May 25, 2004, when the 2009 International Residential Code was adopted by the City of Bismarck.

28. How long does it take to get a permit?: It depends on the type of permit. Commercial project review time is 14 to 21 business days, residential new construction review time is 7 to 10 business days. Drainfield permits are 2 to 3 business days. All other permits can be issued within 1 business day.

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Community Development - Planning

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1. Where can I purchase a map of the City?

Maps can be purchased at the Planning Division, located at:

221 N. 5th St.
Bismarck, ND 58506

Colored maps are $10 (46" x 50") and $20 (84" x 84"). These maps include zoning, subdivision names, streets,and lots/blocks. They are hanging on our walls for reference. A special custom map can be created through the GIS department, at an hourly rate.

2. How can I voice my opinion about an item on the City Planning & Zoning Commission Agenda?: You can either call the Planning Division at 355-1840 or send an e-mail to planning@bismarcknd.gov and your opinion will be passed on through our staff to the commissioners. Those wishing to speak at public hearings are also encouraged to read the Bismarck Planning and Zoning Commission Public Hearing Procedure and Protocol document.

3. Where can I acquire aerial photos?: For hardcopy aerial photos, please contact Darrel Nucech in the GIS Office at 701-355-1600 or the following Aerial Photography can be downloaded from the ND State Data Hub

4. Where can I find out if my property has covenant restrictions?: If the property has covenants on it, they would be recorded in the Burleigh County Recorder's office. For more information please call 701-222-6749.

5. Where can I purchase a City Ordinance book?: This ordinance book can be received through the City Attorney's office at a cost of $75. There is also a yearly fee for the updates.
This ordinance book is available on-line by clicking here: Title 14 Zoning

6. Where can I get more information on the Renaissance Zone?: Please click here: Renaissance Zone Program

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Community Development Comprehensive Plan

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1. What is a Comprehensive Plan?

A Comprehensive Plan is commonly used in many jurisdictions across the United States as the guiding document for future growth and development of the physical, social, and economic environment of a community. The North Dakota Century Code requires that zoning regulations for a municipality be in compliance with a Comprehensive Plan. Ultimately, it is anticipated the plan will set forth a variety of goals, policies, and recommendations to guide the present and future development of the community. This plan will provide staff with an understanding of the future policy and regulatory changes needed over the next 25 years to align with community existing and anticipated needs.

Conceptually you might think of a Comprehensive Plan as a roadmap of where the community wants to go in the future. Ordinances like the Cities zoning and subdivision regulations could be considered as the vehicles for how to get to that desired future outcome.

Elements that will be addressed in the plan development include the following:

Bismarck’s Growth History
Socio-Economic Profile
Land Use and Urban Form (Future Land Use, Existing Neighborhoods, and Downtown)
Community Facilities (Schools, Parks, Intergovernmental Cooperation)
Transportation
Utilities
Social (Arts and Culture, Recreation, and Governance and Participation)
Natural Resources
Natural Hazards
Growth Management
Economy
Housing
Health
Historic Preservation
Public Safety

2. Why are we updating the Plan?: Comprehensive Plans are generally updated once every 5 years for a community Bismarck’s size. Presently, a suite of independently developed plans is collectively serving the intent of a more traditional Comprehensive Plan. Some of these plans include the 2014 Growth Management Plan, the 2014 Fringe Area Road Master Plan, the 2017 Infill and Redevelopment Plan, the 2015 Long Range Transportation Plan, and the 1980 City of Bismarck Policy Plan. Many of these plans are in need of update and it is staff's opinion that combining these independent planning efforts into one document will be more effective as a guiding tool and more user friendly for the public and customers. Additionally, City Commission and Planning and Zoning Commission members, as well as members of the public, have expressed a desire for a unified guiding plan for the community.

3. What is the geographic scope of the plan?: The plan will include the City of Bismarck and the surrounding Extraterritorial Area.

4. Who will be involved?: The plan will be largely developed by Community Development department staff in collaboration with public entities in the community, such as but not limited to Bismarck Public Schools, Burleigh County; Bismarck Parks and Recreation, and the Bismarck-Mandan Chamber EDC. Additionally, a broad cross section of public, non-profit, and private sector individuals, who have diverse interests related to the future growth and development of the Bismarck area, will be engaged.

5. When will the plan be completed?

It is anticipated the plan will be completed in December 2022, however a variety of key milestones and public engagement opportunities will occur throughout the plan development. To remain informed of those opportunities please visit the project website. You may also sign-up and receive plan development updates:

Sign up for e-Notification and click "Together 2045" to get updates for Together 2045 – Bismarck’s Comprehensive Plan sent right to your inbox.
Email Planning Division if you have any questions about Together 2045 – Bismarck’s Comprehensive Plan.

6. How can I get involved?

A variety of public engagement opportunities will be available throughout the plan development. To remain informed of those opportunities please visit the project website. You may also sign-up and receive plan development updates:

Sign up for e-Notification and click "Together 2045" to get updates for Together 2045 – Bismarck’s Comprehensive Plan sent right to your inbox.
Email Planning Division if you have any questions about Together 2045 – Bismarck’s Comprehensive Plan.

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Emergency Management

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1. When do the sirens sound?: Outdoor warning sirens are one method used to alert citizens of a current or potential emergency. To provide a "tornado warning" is a typical use, but outdoor warning sirens may be used for other emergencies as well. When the sirens sound, go indoors, seek shelter, and monitor local media and your all hazards NOAA Weather Radio if you have one. Regarding Tornadoes The Outdoor Warning Sirens will be sounded when: - A confirmed funnel has been spotted within a 10 mile approach of the community, OR - A confirmed tornado has been spotted within a 10 mile approach of the community, OR - The National Weather Service has issued a Tornado Warning for eastern Morton and southwest Burleigh Counties to include the Cities of Mandan and Bismarck and/or Lincoln. Confirmation of a funnel cloud or tornado may occur through the National Weather Service, trained Law Enforcement Officers, or trained Weather Spotters. Remember, a Tornado Warning means that a tornado has been sighted or indicated by weather radar. A Tornado Watch means that conditions are favorable for the formation of a tornado. The Outdoor Warning Sirens will not be sounded for a Watch. There is NO "All-Clear" sounded by the outdoor warning sirens. The all-clear will be made over NOAA Weather Radio, local radio stations, and cable TV. Note: The outdoor warning sirens are tested on the last Friday of the month at 9:30 AM weather permitting.

2. Tornado Sheltering - Where and When?: Tornado shelters are not offered in our community. Citizens are highly encouraged to plan ahead for severe weather. For information regarding what to do when the sirens sound, please review our Alert and Warning Systems Brochure. The best place is in the center of the basement under a sturdy workbench or under the stairway. If you do not have a basement, go to the lowest level of a sturdy building and put as many walls between you and the outside as possible and avoid areas with exterior windows and doors. In a school or other large building, go to the lowest level and into a bathroom or a hallway near the center of the building. Stay away from large wide open rooms like an auditorium or gymnasium! All citizens need to plan ahead to identify where they will shelter during a tornado watch and warning. The city of Bismarck does not own or operate emergency tornado shelters. Those who live in mobile homes or other vulnerable structures should discuss sheltering possibilities with nearby friends, neighbors, relatives, etc. The best time to relocate to the shelter area is during a tornado watch. Do not purposely wait until a tornado warning is issued. Consider purchasing a NOAA Weather Radio to get your tornado watches and warnings as soon as possible. Even if you should happen to be sleeping, you can get the alert.

3. How can I be alerted of watches and warnings issued when I'm sleeping?: To add additional protection while you are inside, consider purchasing a NOAA Weather Radio (all hazards).
We recommend the purchase of a radio with the SAME feature (Specific Area Message Encoding) which means the receiver is capable of turning itself on from a silent mode when the signal for your area is sent out. These radios can be programmed for a specific county (or counties) so you do not receive alerts from areas far away. You should also choose a model that provides you with the option of selecting which alerts you want to receive and which alerts you prefer to deactivate.

4. Why don't I hear the sirens inside my house?: The siren system was designed as a warning device to people that are outside of their homes, away from radio or television, which may be broadcasting warnings. The system was never designed to be a warning device for people inside their homes. Some people will be able to hear the siren indoors, depending on how close the indoor location is to the nearest siren and other factors such as soundproofing, indoor noises, and wind conditions.

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Engineering - Roadway Lighting

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1. I live in a new subdivision, when will the roadway lights get installed?: Generally, when half of the lots in a new residential subdivision have buildings constructed, the City will consider installing roadway lights. The costs associated with roadway lights are typically assessed to the benefiting lots in the neighborhood.
To inquire about roadway lights in your neighborhood, contact the Engineering Department at (701) 355-1505.

2. I have an existing roadway light in front of my property, can it be moved to a different location?: When lights are installed, every effort is made to minimize conflicts with future driveway locations, while ensuring that the area receives a sufficient amount of light. If the property owner has a conflict with the location of an existing light, the Engineering Department will consider moving the light. The relocation would be at the property owner’s expense.
Relocation of a light pole can range from $700 to $2,000.

3. I have a roadway light in my neighborhood that is burned out. Who should I contact?: To report a maintenance issue such as a burned out roadway light, contact the Public Works Department at (701) 355-1700.

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Engineering - Sidewalks & Driveways

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1. I am building a new house. Who should I contact to have the sidewalk installed?: Usually the home builder will either hire an approved contractor to install the sidewalk and driveway apron and the costs will be added into the price of the house, or the home builder will petition the Engineering Department to have it installed by a contractor hired by the City and the costs will be assessed to the property.

2. I want to build a new driveway or widen my existing driveway. Do I need a permit?: It depends. If the driveway work is in the street right-of-way, and you want the City to build and assess the cost to your property, then the property owner must sign a concrete petition at the Engineering Department. If you want to hire a city-approved contractor and pay the contractor directly instead of having the cost assessed to property, the contractor must obtain a concrete permit. If the work to be done is only between the sidewalk and your garage, then you do not need a permit or a petition.

3. My sidewalk needs to be repaired. Can I fix it myself?: No. Any work in the street right-of-way must be done by a concrete contractor who is approved by the City of Bismarck. The owner has the option to hire an approved concrete contractor and pay for the work up front or have it repaired by a concrete contractor hired by the City and have the costs assessed to his property. In some instances, such as a tripping hazard, the sidewalk may not need to be replaced but can be lifted or mud-jacked by an approved contractor. The property owner is responsible for any injuries that may occur due to the condition of his sidewalk.
If you have a sidewalk you feel is hazardous, please contact the Engineering Department at (701) 355-1505

4. Do I have to have a sidewalk in front of my house?: Yes, by city ordinance, all improved residential and commercial lots shall contain a sidewalk a minimum of 4.5 feet to 6 feet in width, depending on adjacent zoning regulations. The City is contacting a number of owners each year to install sidewalks in areas currently missing some sidewalks.

5. How wide can I make my driveway apron?: Driveways may be up to 36' wide in residential areas and 40' wide in commercial areas, not including the flares (the flares are the wider, angled part of the driveway that connects to the street). If you are building on a corner lot or near an intersection, you should check with the Engineering Department before your approved contractor begins construction to determine the location of non-access lines. Driveways are not permitted in areas where there is a non-access line. Non-access lines are established near intersections to prevent traffic that is turning in or out of the driveway from conflicting with traffic that may be backed up at the intersection. All driveway widenings must have prior approval by the Engineering Department.

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Environmental Health

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1. May I have 4 or more cats or dogs in my home?: City ordinance 3-03-02.10 allows homeowners to have no more than three dogs and/or cats or combination thereof, six months of age or older. A special pet license with Bismarck’s Environmental Health Division is required if you wish to have more.
Read on for more info about a special pet license

2. What can I do about my neighbor's junk vehicle?: Bismarck zoning ordinance prohibits abandoned or unlicensed vehicles from storage outside of a closed building in any residentially zoned district. If you need to report an abandoned vehicle or unlicensed vehicle, click here: Nuisance Complaint
Read on for items prohibited from outdoor storage

3. My neighbor has junk in his yard. What can I do?

Section 14-05-05.1 of Bismarck zoning ordinance states: No person shall cause, permit, keep, accumulate or allow the accumulation of any commercial equipment, junk, refuse, surplus, scrap, salvage or other similar items outside of a closed building in any residentially-zoned district.

If you need to report junk stored outdoors, click here: Nuisance Complaint

Read on for items prohibited from outdoor storage

4. What are the regulations governing the handling and disposal of materials containing asbestos?: The North Dakota Department of Health administers guidelines and regulations involving the handling and disposal of asbestos-containing materials. In many instances, a "Notification of Demolition or Renovation" form must be completed.
Read on for ND Dept. of Health info and forms

5. Do I need a food permit when offering food to the public?: Yes, a food license is required when offering food to the public. For more information, contact Bismarck’s Environmental Health Division at 701-355-3400.
Read on for food and beverage regulations

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Finance - Property Assessment

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1. What is Market Value, Assessed Value, and Taxable Value?

Finding the market value or true and full value of residential property involves determining the most probable price expressed in terms of money that a property would bring if exposed for sale in the open market in an arms-length transaction between a willing seller and a willing buyer, both of whom are knowledgeable concerning all the uses to which it is adapted and for which it is capable of being used. The Assessing Division reviews sales of homes in the City to determine market valuation of properties.

Property value is reviewed and adjusted annually to reflect market changes in the City. In addition to market changes, values also change as a result of remodeling, additions, or changes in a property’s condition.

On-site inspections of properties that have sold and properties that have undergone changes assist our appraisers in determining values for each taxable parcel in the City. This is an ongoing process of gathering and reviewing information, measuring and listing new construction, and analyzing sales to provide accurate and current values annually.

All valuations are determined annually as of February 1st; also known as the assessment date.

The assessed value refers to a percentage of the market value, according to a state prescribed formula. In the State of North Dakota, assessed value is 50% of the market value.

The taxable value is determined by multiplying the assessed value by 9% for residential and 10% for all other property classes. Mill levy and property taxes are based on taxable value.

2. Who performs the appraisals?

The City of Bismarck Assessing Division employs certified appraisers according to century code. Appraisers are trained to look for specific amenities such as style, size, location, condition, and other factors that affect value. Statistical analysis of current sales in your neighborhood as well as review of cost models are used by appraisers to estimate market values.

At times, the City also employs data collection personnel who are trained to inspect, measure, and list the property features that appraisal personnel will analyze in determining value.

3. What is the purpose of an on-site review?: The purpose of the on-site review is to update our records regarding the condition of a property and to list property features that affect its market value. It is important for the assessor to complete a thorough inspection of the interior and exterior of a property in order to make an accurate valuation.

4. What is the benefit of having an on-site review performed?: Each property’s share of the property tax is based on the taxable value of the property. Although the work of the assessor does not determine the total amount of taxes paid, it does affect the uniform distribution of the property tax burden. The benefit of having the on-site review performed will ensure your market value is based on your home’s condition and property features, and not based on assumed condition or features.

5. Why do my property taxes sometimes change?

Several factors may affect property taxes. The most common factors are changes in the market value and changes in the mill levies.

Property value changes may be a result of market trends, condition of the property, or remodeling and/or additions to the property.

Mill levy changes are determined annually by each political subdivision (city, county, school district, park district). These mill levies are then applied to the value of each property based on taxable value.

If your property is currently valued at or near market value, you should expect little or no change in the true and full value of your home. However, the property taxes you pay may also be affected if the mill levy changes as determined by the city, county, school district, or park district.

6. When do any changes take effect?: Valuations are determined annually as of February 1st; this is called the assessment date. The tax statement you receive annually in December reflects the value placed on your property from the prior year. The tax statement received annually in December will reflect any tax changes that result from market value or mill levy change.

7. How do I calculate property taxes?

To calculate annual taxes for a property, the taxable value is multiplied by the Mill Levy.

Market Value 100,000

Assessed Value (50% of Market Value) 50,000

Taxable Value (Assessed Value Multiplied by 9% residential tax rate) 4,500

Annual Tax (Taxable Value multiplied by the *Mill Levy) 1,025

*Note: 2019 Mill Levy - .23659 (236.59 divided by 1,000)

The mill levy is subject to change annually.

The tax rates are 9% for residential property and 10% for commercial property.

8. What is the mill levy?

The mill levy is the tax rate that is applied to the taxable value of your property. A mill is 1/10 of $.01 or $.001 (one thousandth). A mill levy is the number of dollars a taxpayer must pay for every $1,000 of taxable value. The Burleigh County Auditor determines the mill levy annually based on city, county, school district, and park district budgets. Mill levy changes are determined annually in November.

Info on how taxes and mill levies are established

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Finance - Special Assessments

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1. How often are special assessment street resurfacing projects done? What determines this?: On an average, Residential Streets are done every 15 to 20 years, Collector Streets like Divide Avenue and Rosser Avenue, every 7 to 10 years and Arterial Streets like 7th Street and 9th Street, 5 to 7 years. City Engineering staff make visual evaluations of the streets to help determine which streets are in a deteriorated condition and need to be repaired.

2. Why does the pavement resurfacing contractor start and stop construction so many times? Can’t they finish it all at once?

Completion of this work would be much more costly if the general or prime contractor was not allowed some flexibility to get the various types of work done. The general contractor has numerous subcontractors like construction signing, concrete slabjacking (lifting) or replacement, joint sealing, asphalt milling, trucking companies, chip sealing. The typical process is described below:

• City marks curb for lifting or replacement.
• Contractor or subcontractor install No Parking signs a minimum of 24 hours before construction starts. No Parking signs may be removed or left in place for any of the subsequent construction activities.
• Slabjacking (lifting) subcontractor moves in and lifts marked curbs and driveways.
• Concrete subcontractor removes and replaces marked concrete curb and driveway and replaces storm inlet castings as required. Intersection ramps and street valley gutter crossings replacements are coordinated with the paving crew and may be replaced either at this stage or later. Detours may be needed for valley gutters. Homeowner may request more work be done at same time such as a driveway widening.
• Paving contractor either places gravel or asphalt patches at the front of the curb replacement sites. After new concrete cures for at least 4 to 7 days, black dirt is placed behind the curb. Seeding and mulching usually take place much later in the process when many sites can be done at once.
• City marks streets for patching or milling (grinding off about 1 to 2 inches of old asphalt).
• Paving contractor completes the asphalt patching and crack seals open joints.
• Paving contractor places thin leveling course on patched or non-milled streets where dips, humps or other pavement irregularities are pronounced.
• Paving contractor mills pavements, sweeps loose material, and may come back later to remove pavement around manholes or valve box covers.
• Paving contractor adjusts tops of manhole and valve box castings to match the new pavement surface.
• Paving contractor places new pavement on milled streets.
• Paving contractor or subcontractor places seal oil and chips on pavements when temperatures are expected to be 70° F or warmer for several consecutive days.
• Chip seal is allowed about one week of cure time before loose chips are swept off street.

Coordinating all these different types of construction activities would be difficult to maintain workforce efficiencies. Scheduling and moving each specialized work crew from one project to another can be impacted by unforeseen circumstances like, weather, poor soil conditions or added work. Delays related to weather or construction difficulties may cause the time interval between any of these tasks to be considerable.

3. Why is the City reconstructing some asphalt streets (i.e. removing all pavement, recompacting the subgrade soil, and placing new asphalt)?: The supportive subgrade soils beneath the pavement have become soft as a result of repeatedly being saturated over a period of time. There is significant evidence of pavement failure even in areas where no potholes currently exist. The Public Works Department has done some temporary patching to insure that the streets are usable and safe, but these surface patches do not address the wet subgrade conditions underneath the asphalt pavement. In these areas of this project we plan to install perforated pipe underdrains along the curb and construct a drainable aggregate subbase for the roadway. Both of these will help to channel the underground water away from underneath the pavement, providing a firmer foundation for the asphalt pavement.

4. Why do parking signs have to be up when there is no work occurring?: The city ordinance requires a minimum of 24 hours’ notification prior to beginning work. The contractor must document daily which streets are signed and during what time period. If a vehicle is parked after the 24 hour time period is up, the police can be notified to help us find the owner to move the vehicle or to arrange towing.

5. How long of a time period will the special assessments be on my annual tax statement?: Street resurfacing assessments are spread over 7 years. Street lighting, sidewalk, curb and gutter assessments are spread over 10 years. Reconstructed and new pavement assessments are spread over 15 years. Water mains, sanitary sewer mains, and storm water assessments are also spread over 15 years. In districts where there are a large number of properties incurring an assessment of $200 or less, the assessment will be collected in one year rather than spread over multiple years.

6. Do I have the option to pay off my special assessments early?: Yes, you may pay off your special assessments in full at any time. Please note that payments in full must be received by the City prior to October 30th to prevent a special assessment installment from appearing on your annual tax statement. Partial payments are also accepted on special assessment balances.

7. If I decide not to pay off special assessments immediately, what is the interest rate I am being charged for?: The interest rate is based on the rate the City receives when we sell bonds. This varies with every bond issue. Interest would start accruing on the unpaid principal balance after the first installment is due.

8. How does the City select the contractor for improvement projects? Is there a public bidding process?: There is a public bidding process that determines which contractor is awarded each project. The general steps of that process are as follow: create the project, advertise, receive bids, review bids and award bid to the lowest qualified bidder.

9. Is there a warranty after the improvement project is completed, if so, how long?: Yes, there is usually a warranty for one year after either the final payment is made to the contractor or the final acceptance date.

10. If I have a question or a problem during the construction, should I ask the contractor’s representative in the field for his advice?: You should either talk to the contractor’s representative (Foreman) in the field or the project manager (Bismarck Engineering) involved in that project. The contractor’s laborer is usually not involved in the daily planning activities so they would only be able to give you the name of the Foreman or Project Manager that you would need to talk to.

11. Is the contractor allowed to work at any time? Are there set construction hours specified in the plans?: Working hours are not specified on the plans. The contractor may work seven days a week if desired, but construction activities cannot begin prior to 7:00 AM or continue past 11:00 PM, due to a noise curfew. Under special circumstances, this rule may be waived if prior approval is received.

12. What is the purpose of the small rock that is placed on the new pavement?: The small rocks (aggregate) on the pavement are the wearing surface which protects the seal oil. The main reason for the aggregate placement is to protect the new pavement from wearing due to traffic. The rocks wear instead of the new pavement surface. Another reason is to prevent oxidation of the asphalt pavement. Without the seal coat, the asphalt would get brittle and create voids and surface failures. A third reason is to provide skid resistance. Smooth surfaces without the rocks may get very slippery in wet or icy conditions.

13. My vehicle/property got damaged during the construction, who do I contact to resolve this issue?: You should contact the City of Bismarck’s Engineering Department (701) 355-1505 concerning the problem, with your name, address, location of incident and extent of the damage. If deemed the contractor's responsibility, the City will then notify the contractor of the situation and the contractor will then contact you to resolve the problem.

14. Who determines what concrete needs to be removed and replaced? On what basis is that determination made?: After the street reconstruction area is identified, driveways and curbs & gutters are inspected. Those that have either settled or are broken may warrant removal and replacement.

15. My driveway/curb & gutter is just settled, not broken; why not just lift it instead of removing and replacing?: If the settled concrete is not broken, it can be lifted (slabjacked). The concrete is removed and replaced only if the condition warrants or if the lifting is not successful.

16. I’ve often thought about widening our existing driveway for a camper pad next to the garage. Would it be a good time to do so during an improvement project?: Yes, this widening would then be scheduled along with the other work being done in that area. A form (petition) is required to be filled out prior to any work being done. Call the City of Bismarck’s Engineering Department (701) 355-1505 to get information on the proper procedure to follow or go to Engineering Department or click on the following link: Engineering Department

17. Why were the areas next to my concrete repair, seeded instead of sodded?: Sodding requires more watering to assure growth and to keep it alive. If the contractor had to water the sod until the growth was established, the price for that sod would be very high relative to the seeding costs. Typically 500 or more concrete repairs are completed each year under a project like this. Most residents would water the sod in lieu of the contractor, but since some don’t, we seed. The resident can do the sodding after the concrete section is backfilled. The project manager in the field will keep track of all the self sodded areas, so the resident will not get charged for that work.

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Fire

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1. How do I obtain a fire incident report?

Please submit the information you are requesting and include
the incident date and location. Click HERE

2. Can I have a backyard fire pit?: Yes. All charcoal grills, chimineas, fire pits, and patio heaters are allowed within the city limits. Chimineas and fire pits should be placed at least 15 feet from any combustibles. Do not place on wood decks, in enclosed patio decks or under overhangs. You should have a fire extinguisher or water hose available at all times. Do not burn garbage, leaves, rubbish, or rotten wood that will smoke. Fire pits and chimineas should have a spark arrestor screen while being used to control sparks and embers. While operating chimineas or fire pits, if the smoke or odor emission becomes offensive or objectionable, you will be required to extinguish the fire. IFC 307.1.1 (City Ordinance 8-01-06)

3. Can I burn in city limits or outside city limits?: Burning is allowed within the city limits with the approval of the Fire Chief. You will need to apply for a burning permit and receive approval prior to conducting any burning. Information that you need to provide at the time of the application includes the date, time, location that you plan on conducting the burn, and contact information for the person responsible. We will evaluate the request and site before the permit or burning is allowed. In addition you will need to contact the State Health Department at (701)328-5188 and Central Communications at (701)223-9111 prior to burning.
Burning outside the city limits must be directed to the Rural Fire Department at (701)258-5792 and the State Health Department at (701)328-5188.

4. My carbon monoxide detector is beeping and we do not feel sick, what should we do?: If the CO detector is sounding intermittently, check the detector for low batteries even if it is plugged into the wall. If it continues to sound even after you have changed the batteries, call the fire department for assistance. If the CO detector is alarming with a constant beep, everyone in the house should immediately move to a fresh air location outside and call the fire department. Leave your windows and doors closed so that the fire department can survey the home using air monitoring equipment to determine the problem. If no problem is found and your CO detector is older than 6 years, you may have a malfunctioning detector and it will need to be replaced. Many new CO detectors have an end of life notification alarm that will let you know when they need to be replaced.

5. Day Care Inspections: How long does it take for the inspections, how much does it cost and what do they look for?: The cost of a day care inspection is $35. It usually takes seven to ten day notice for an inspection to take place. To request a daycare inspection click on the link provided. Before you begin, click on the “How To” link for instructions on how to access and complete the application. Payment is due at the time of application and can be completed online. If you are unable to access the application, please contact the Bismarck Fire Department for assistance. For a list of items we look for during an inspection please view the following page. Read on

6. Where should I place smoke detectors in my home and how should they be maintained?: At a minimum you need to place a smoke detector in each bedroom and hallway outside the sleeping area. In addition, a detector is required on each level of your home. It is recommended that you change your batteries in your smoke detectors at least once a year. While changing batteries, also vacuum your detector to prevent dust build-up and remove any insects that may be nesting. You should check your detectors with the test button each month to make sure they alarm properly. Smoke detectors need to be replaced every ten years or sooner if they quit working. The materials used in making the detector lose their effectiveness over time causing the detector to eventually fail. If your smoke detector is chirping every 30 seconds first change your batteries. If that does not resolve the problem, change out your smoke detector for a new one.

7. Do I need a carbon monoxide detector and what are the symptoms of CO poisoning?: We recommend that if you use natural gas, propane or solid fuel (wood or coal) appliances in your home, you install a carbon monoxide detector. Carbon Monoxide is an invisible, colorless, tasteless gas that kills and injures thousands each year. The symptoms can vary from person to person and depend on how much you were exposed to. Mild exposures can cause slight headaches, nausea, vomiting, fatigue, or flu-like symptoms. More severe exposures can cause severe throbbing headaches, drowsiness, confusion, and fast heart rate. Extreme exposures can cause unconsciousness, convulsions and death. The symptoms can vary from person to person and depend on how much you were exposed to. Mild exposures can cause slight headaches, nausea, vomiting, fatigue, or flu-like symptoms. More severe exposures can cause severe throbbing headaches, drowsiness, confusion, and fast heart rate. Extreme exposures can cause unconsciousness, convulsions and death.

8. Is a permit and testing required for a fire alarm system?: Fire alarm systems in one and two family dwellings do not require a fire alarm permit. Fire alarm permits are required for any commercial or multifamily residential occupancy that require a fire alarm system. To apply for a fire alarm permit click on the link provided: Click on the “How To” link for information and instructions on completing the on-line application. Testing requirements follow the NFPA 72 National Fire Alarm and Signal Code. Contact the Fire Marshal at (701)355-1400 to set up a time to have the system tested. Permit

9. Is a permit required before a fire sprinkler system can be installed and what type of testing is required?: A permit is required for all new fire sprinkler systems and systems that have an addition or modification of twenty or more heads. To apply for a fire sprinkler permit click on the link provided. Click on the “How To” link for information and instructions on completing the on-line application. Testing requirements follow the NFPA 13 Installation of Sprinkler Systems. Contact the Fire Marshal at (701)355-1400 to set up a time to have the system tested. Read on

10. Is a permit required for other suppression systems for areas such as special storage, computer server rooms, paint booths, kitchen hoods, etc.?: Yes. The installer is required to take out a fire suppression hood permit and submit a detailed diagram with supporting documentation. Fees are based on the cost of the system. To apply for a fire sprinkler permit click on the link provided. Click on the “How To” link for information and instructions on completing the on-line application. Once the installation is complete, the installer is required to contact fire department at 355-1400 for an appointment to complete an acceptance test for the system before it can be used by the facility.
Once the installation is complete, the installer is required to contact Ron Kunda, Fire Marshal, for an appointment to complete an acceptance test for the system before it can be used by the facility.
Read On

11. Does the Fire Department give tours, how long do they last, and what do they talk about?: Yes, the Fire Department gives tours. The best times are 10:00 am and 1:00 pm. The tour takes about 45 minutes to an hour, depending on the age group. Tours are scheduled based on the availability of the fire company. Night tours are also available if time permits.
We will talk to children and adults regarding any type of fire safety, teach "Stop, Drop and Roll", show what a firefighter looks like in full bunker gear, and show the trucks and sirens. In addition we will answer any questions you may have regarding fire safety or what we do as firefighters.
To request a tour you can call 355-1400 or go on-line using the following link: Read On...

12. Do you trade patches?: No, shoulder patches are no longer available from our department.

13. Mail boxes – how close can they be to fire hydrants?: Mail boxes and other obstructions must be placed at least six feet from a fire hydrant. (City Ord. 10-05-05-02) Read on

14. How close to a hydrant can you put your driveway?: A driveway cannot be built any closer than six feet to a fire hydrant. (City Ord. 10-03-07-07) Read on

15. How close to a fire hydrant or fire station entrance can you park?: A person may not stop, stand, or park a vehicle, except when necessary to avoid conflict with other traffic in compliance with law or the direction of a police officer or traffic-control device, within ten feet of a fire hydrant or a point on the curb from a line drawn perpendicular to the fire hydrant. Parking is also restricted within twenty feet of the driveway entrance to any fire station and on the side of a street opposite the entrance to any fire station within seventy-five feet of said entrance when properly signposted.

16. What are the different types of Knox Boxes, what do they cost and how long does it take to get one? Where is the best place to put the box on your building?: A Knox box is a high-security lock box that only the fire department has a key. It allows us quick access to keys for the building in the event of an emergency. There are various sizes and types of Knox boxes and it takes about two weeks to receive the box. It is best that you call our office at 355-1400 for ordering information. Office hours are Monday - Friday 8:00 am - 5:00 pm. at 1020 E Central Ave.

17. What kind of fire extinguisher should I have for my home?: We recommend that you have at least a 2A10BC extinguisher in your home. It should be mounted close to an exit out of your home between four inches and five feet off the floor. Be sure to read the directions on how to use the extinguisher and ask if you have any questions on its operation. Never try to fight the fire by yourself. Call 911 first and get out of the house if you think the fire is too large for you to extinguish.

18. What do firefighters do all day?: Firefighters do a variety of things throughout the day. Our primary responsibility is to save lives and protect property. We respond to fires, medical emergencies, and accidents. To keep our skills current in firefighting, medical emergencies, hazardous materials, confined space, and technical rescue we train regularly. In addition, we also do prevention activities such as life safety inspections for businesses and public education activities such as visiting schools and doing fire extinguisher training for the public. Of course we also work to keep our equipment clean and in good working order at all times.

19. What is the City of Bismarck's Fire Protection Rating (a.k.a. ISO Public Protection Classification)?: Within the incorporated limits of the City of Bismarck, the ISO Public Protection Classification is 1. The rating scale is 1-10, with a rating of 1 being the best achievable rating. The rating is based on the capability of the community’s fire department equipment, training, and staffing, as well as its water supply infrastructure and 911 operations. The rating is one factor many insurance companies use to determine property insurance premium rates. Of the communities in the US rated by ISO, less than 1% have a rating of 1. See the website at ISO for more information on the Public Protection Classification (PPC) program. ISO Website
ISO Website

20. How does the fire department know where I live?: All the firefighters have a great working knowledge of the streets and homes in Bismarck but we still need help. The fire code requires that all buildings have the address posted on the front of the business or home. The numbers need to be readily visible from the street in a contrasting color from the building. In addition, the numbers must be at least four inches high.

21. How do I implement an exit drill?: Exit drills from the home are one of the most important things you can teach your children to do in the event your smoke or carbon monoxide detector alarms. Plan at least two ways out of your home, including windows, and then practice it. If you have a window high above the ground purchase a window ladder for that room. Plan for everyone to meet in one spot to make sure everyone is out. Never go back into the house if there is a fire. If you can’t get out, close the door and seal the bottom with a towel or sheet. Open the window and hang something out to let the firefighters know you are inside the room. Never hide and stay low to the floor.

22. Where can I find more information regarding fire safety?: Visit our website using the following link.
Read On

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GIS

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1. What is GIS?: A Geographical Information System (GIS) is a computer system for capturing, storing, checking, integrating, manipulating, analyzing, and displaying data related to positions on the Earth's surface. Typically, a GIS is used for handling maps of one kind or another. These might be represented as several different layers where each layer holds data about a particular kind of feature. Each feature is linked to a position on the graphical image on a map and a record in an attribute table.

2. What software/applications does the city GIS department use?

ArcGIS Enterprise (Current)
ArcGIS Pro (Current)
ArcGIS Online

3. What coordinate system does the city use?

Coordinate System: North Dakota StatePlane Coordinate System
Zone: North Dakota South (fips 3302)
Horizontal Datum: North American Datum of 1983 HARN (NAD83)
Vertical Datum: North American Datum of 1988 (NAVD88)
Units: International Survey Feet

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Human Resources

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1. Who do I contact regarding a job opening with the City of Bismarck?: Breann Schauer Human Resources Generalist 701-355-1330 bschauer@bismarcknd.gov

2. Where do I find out about current job openings with the City of Bismarck?: The City of Bismarck posts jobs on the City of Bismarck website at www.bismarcknd.gov. Click on the Jobs Icon.

3. If I am not interviewed, must I fill out another application for a different job opening?: Yes. Candidates are required to apply online at www.bismarcknd.gov for each job that interests them.

4. Does the City of Bismarck take applications at any time?: No. A position must be available and advertised by the City before applications will be accepted. It is always recommended that job seekers watch for available jobs where and when we post or advertise.

5. How do I apply for a job with the City of Bismarck?: All applications must be submitted online at www.bismarcknd.gov. Please select the Jobs icon on our home page to begin the application process.

6. What benefits do full-time regular employees receive?: For information, please view Employee Benefits.

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Municipal Court

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1. What is the policy about payment of fines in coins?: payment of fines in coins

2. What is the policy about electronic, audio & photographic coverage?: electronic, audio & photographic coverage

3. Who can I call about warrants and subpoenas?: Call the Bismarck Police Department at (701) 223-1212.

4. Who can I talk to about the parking ticket I found on my windshield?: Municipal Court handles parking tickets. There office is located at:
514 E. Thayer Ave.
Bismarck ND 58501
Ph: (701) 355-1350

5. Can the Judge reduce points on a traffic ticket?: No, all points are handled through Drivers License Divison 701-328-2604.

6. Do you accept payments over the phone?: No we do not accept credit card or any type of payments over the phone.

7. Do you accept credit cards for payment on fines?: We accept Visa, MasterCard, and Discover for payments of fines and payments on traffic and other non-criminal offenses. We also accept cash, checks, and money orders. When posting bond to get someone out of jail, you must pay in cash.

8. Do we have a fax?: No, we do not have a fax.

9. Who can I talk to about points on my driver’s license or suspension of my driving privileges?: Assessment of points and suspension of driving privileges are administrative actions taken by the Drivers License & Traffic Safety Division of the North Dakota Department of Transportation at (701) 328-2600. Contact your home state if you are a resident of or licensed by another state. DOT Website

10. How do I get a driver’s license?: Contact:
North Dakota Department of Transportation
608 East Boulevard Avenue
Bismarck, ND 58505
(701) 328-2600

11. Where can I renew my vehicle license tabs?: Contact:
North Dakota Department of Transportation
608 East Boulevard Avenue
Bismarck, ND 58505
(701) 328-2725 NDDOT Website

12. Where can I pay a traffic ticket I got in Burleigh County?: Contact Burleigh County District Court at (701) 222-6702.

13. I am charged with a felony or class A misdemeanor in Burleigh County. Who do I contact for information on my cases?: Contact the Burleigh County District Court at (701) 222-6702.

14. I need information on a civil case in Burleigh County (small claims, divorce, or probate)?: Contact Burleigh County District Court at (701) 222-6702.

15. Where can I get a copy of birth or death certificate?: Contact the North Dakota Division of Health Vital Records at (701) 328-2360. Vital Statics

16. I need a marriage license or a copy of a marriage license?: Contact Burleigh County Recorder’s Office at (701) 222-6749.

17. I have a question about a traffic ticket I received outside of Burleigh County who should I talk to?: You need to call the municipal or district court of the jurisdiction where you received the ticket. Look for the courts contact information on the front of the citation.

18. Can you tell me my court date and time?: For dates and times, please visit the following website. North Dakota Court Website

19. I need an extension on paying my fine?: If you need an extension on your fine you must appear in front of the Judge on any Monday or Wednesday at 8:00 am or 9:00 am and ask for an extension.

20. I am planning on getting married. Can the Municipal Judge perform the service?: Yes, you would need to contact 355-1350.

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Police

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1. What is the phone number for the jail?: The phone number for the jail is (701) 222-6651. The jail is located at the Burleigh County Courthouse and is under the Burleigh County Sheriff's Department.

2. Where can I get fingerprinted?

As of 8/1/12 the Bismarck Police Department no longer does fingerprinting for Concealed Weapons Permits, Teacher Licensure, Student Teacher Background Checks, Nursing Licensure, Nursing Student Background Checks, Social Work Internships, Social Work Licensure, Medical Licensure, Certified Nursing Assistant, Certified Medical Assistant, Housing Assistance Background Checks, Federal Background Checks, Out of State Background Checks, All State Employees to include State Colleges and Universities, HazMat.

Fingerprint services at the Bismarck Police Department will only be performed when required to be taken by Law Enforcement.

The Police Department is located at: 700 S. 9th St. Bismarck, ND 58504

List of private companies that provide fingerprinting services

3. When am I required to report a motor vehicle crash?: Section 39.08.09 of the NDCC requires that persons involved in a motor vehicle crash resulting in the death or injury to any person or property damage to an apparent extent of at least $1,000 shall report the crash to the local police department when the crash occurs within a municipality.

4. Who do I call if I have information on a Cold Case?: For reporting tips on a Cold Case if you want to talk to the Detective in charge of the Cold Case Files you can call 701-355-1902, or you can call our Tips number at 701-224-8477 if you would like to remain anonymous.

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Police Online Reporting System

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1. What do I do if online incident reporting is not right for me?: If your incident is an emergency, call 9-1-1. If it is not an emergency, call the Police Department at (701) 223-1212.

2. What if my incident happened in another city? Can I file a report using the online reporting system?: No. If the crime took place outside of the City of Bismarck, please call the police for that city.

3. What if this happened on a State freeway?: If this took place on a state freeway, please call the Highway Patrol Office nearest you.

4. What is a known suspect?: A suspect becomes a known suspect when you or someone else knows the person or where to find the person who committed the crime. This includes the license plate number of the vehicle the suspect or suspects were in.

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Public Health

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1. Where can I get a copy of an immunization record?: You can now request an immunization record from the North Dakota Department of Health by completing a simple request form online. North Dakota Department of Health

2. Do I need a measles vaccination?

Children: Measles vaccine is included in the MMR (measles, mumps, rubella) and MMRV (measles, mumps, rubella, varicella) vaccines. The first dose of this vaccine is routinely given at 12 months of age, with a second dose at 4 – 6 years of age. If it has not already been done, the second dose is often given when the child starts kindergarten. It is one of the required immunizations for school in North Dakota. Therefore, unless your child is behind on the immunization schedule or you have declined to immunize your child, children in school are generally protected.

Adults born in 1957 or later: To be certain they are protected, adults in this age group should have a record of vaccination. Some early vaccinations may have contained only the measles vaccine, and may not have been the MMR combination. Those attending college or other secondary educational institutions, persons who work in medical facilities, and international travelers should receive two doses of MMR. Measles vaccination is 95%-98% effective after one dose. Adults who have had only one dose may choose to have a second dose.

Adults born before 1957: In general, adults born before 1957 are likely to have had or been exposed to measles during childhood and so are typically presumed to be immune. Those born prior to 1957 are not routinely recommended to receive booster doses of MMR vaccine.

3. Where can I get a copy of a birth or death certificate?: Birth or death certificates can be requested from the Department of Vital Statistics at the State Capitol. The telephone number is (701) 328-2360.

4. Am I at risk for diabetes?: Complete this Diabetes Risk Test to find out.

5. What Department would I contact for a concern with a restaurant or lodging?: The Department to be contacted is Bismarck - Burleigh Public Health's Environmental Health Division. For more information visit our webpage or call (701) 355-3400. Environmental Health's Webpage

6. What Department would I contact regarding unsanitary living conditions?: The Department to be contacted is Bismarck - Burleigh Public Health's Environmental Health Division. For more information visit our webpage or call (701) 355-3400. Environmental Health's Webpage

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Public Works

Show All Answers

1. Why do we have a higher rate for our tier of 25 units and above?

Our base level consistent usage year round is around 200 million gallons a month, but in May through September, it raises to over 600 million gallons in our highest months just for lawn irrigation. “Running out” of water isn’t an acceptable option because we have to assure safe drinking water and fire protection at all times. So we have to invest in a system large enough to be able to make 3 times more than we typically sell. In certain areas, the City’s ability to meet water needs is stressed upwards of 7 to 10 times the capability to meet those needs.

Unfortunately, lower sales in off months save very little expense because most of our costs are fixed and do not go down when usage goes down. So we have to build and maintain 3 times more infrastructure for storage, treatment, and high-service extra pumping costs than we usually need, but with a system essentially three times as large as it normally needs to be, we then are faced with only having 3 to 5 months of higher use to recoup those costs.

Fairness dictates that the ones who are using way more water in a very short time are the ones who should pay for it. The study determined that the peak demands are being largely driven by our highest irrigation users, so that’s why we adjusted our tiers to recover more cost from the heaviest irrigators. Low-irrigation customers will be better off under this system, and customers who still want to irrigate heavily can still make that choice. The City isn’t seeking to restrict usage, just to stop low-irrigation customers from subsidizing high-irrigation customers in the future.

Public Works Utility Billing Rate Schedule 2019

2. My water bill shows units of water used. What is a unit?: Water usage is measured by consumption units. One consumption unit 100 cubic feet, which is the same as 748.5 gallons. A container five feet long by five feet wide and four feet high holds one consumption unit.

3. How do I establish water service at a new home in Bismarck?: If your new address is outside of Bismarck city limits, please contact South Central Water Users at (701) 258-8710. City of Bismarck Water Utility Division will need an Utility Service Agreement for Residential form filled out. Stop in the office at 601 S 26th St, or click on the link below to complete online. You may mail the form to: Water Utility Division (PO Box 5555) or Fax it to 701 221-6840. These forms must be received in the office prior to the day you want services put into your name. The effective date on the agreement cannot be a weekend or holiday.
Utility Service Agreement for Residential

4. How do I establish water service at a new business in Bismarck?

The Water Billing office will need a Commercial Property Service Agreement form filled out.
Stop in the office at 601 S 26th St, or click on the link below to print out the form and return to the Water Billing office by mail (PO Box 5555), by fax (701 221-6840) or in person (601 S 26th St).

These forms must be received in the office prior to the day you want services put into your name.
The effective date on Service Agreements CANNOT be a weekend or holiday.

Commercial Property Service Agreement

5. What do I need to do to discontinue water services?

Contact the Water Billing Office customer service number, (701) 355-1700, option 1, with the following information:

your account number
current address
your forwarding address
date you want services discontinued

6. Why is my water consumption so high?: The City of Bismarck encourages City residents to be aware of their water consumption, in order to assist with water conservation practices. Water Analytics shows residents their water usage by year, month, day and down to the hour.
Sign up for Water Analytics Checking your meter and testing for leaks

7. How can I conserve water in my home?: Learn about water conservation at home by viewing our Water Conservation Tips page.

8. Where is the City Landfill located?: The Bismarck Landfill is located at 2111 N 52nd St, Bismarck ND 58501.
To get there, head east on Divide Avenue to 52nd Street and turn north.

9. How can I dispose of paint or other hazardous materials?: The Hazardous Waste and Electronics Recycling Center accepts many hazardous household materials. Hazardous Waste and Electronics

10. How often is garbage picked up in Bismarck?: Garbage collection is once a week for Bismarck residents. Collection day is based on the area of town you live in. All materials for collection must be placed within 3 feet of the curb or alley, whichever is your collection point, before 6:00 AM on your scheduled day of collection.
Residential Garbage Collection Information

11. If my original garbage day lands on a holiday, when will my garbage be picked up?: No collection on the holiday. Garbage collection will be delayed one day throughout the remainder of the week.
Garbage Collection Information

12. What if I have an emergency and my street is blocked with snow?: In the event of an emergency, call 911. If the Police Department determines you have a qualifying emergency, a plow will be dispatched to help emergency crews get access.

13. What are the requirements and restrictions for garbage to be picked up?

Ashes must be in a box and not in garbage cans
Branches must be less than four feet long, tied in bundles and weigh less than 50 pounds
Garbage is collected once a week
Garbage containers may not be stored on the boulevard
Garbage must be bagged
Garbage must be light enough for one man to lift
Garbage must be placed within 3 feet of curb or alley
Garbage must be set out by 6:00 a.m. on your scheduled pickup day
Private garbage containers cannot exceed 35 gallons
Regulations for City Issued Waste Containers

Garbage Collection Information

14. What are the regulations for the Automated Waste Collection Containers?

The container must be set out by 6:00 am on your normally scheduled pick-up day to be emptied. Trucks will not be rerouted for late placements.
City issued containers must remain at a property if the property is sold.
The handle of the container must face the house.
Garbage must be placed in bags before placed into the container.

Regulations for City Issued Waste Containers

15. What is the difference between inert waste and non-inert waste?

Inert Waste: Asphalt Gravel Roof, Ceiling Tile, Glass, Masonite Siding, Masonry, Plaster, Roofing Paper, Sheetrock, Shingles & Tar, Steel Siding, Vinyl Siding, Wood, Wooden Furniture

Municipal Waste: Ashes, Carpet, Fiber Glass, Food Waste (sandwich bags, discarded meat & veg), Insulation Board, Insulating Material (all), Paper, Plastic (poly-sheets, shrink plastic, etc), Silicon Tubes, Styrofoam, Upholstered Furniture, Wiring/Circuitry (internal)

Landfill Fees

Landfill Information

16. How do I report a street light or stop light that is malfunctioning?: Call the Public Works office at (701)355-1700 with the exact location or address of the malfunctioning street light or stop light or submit Report a Concern.
Request Tracker system

17. How do I report a large pothole?: Call the Public Works office at (701)355-1700 with the exact location or address of the malfunctioning street light or stop light or submit Report a Concern.
Request Tracker system

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Public Works - Forestry

Show All Answers

1. Who is responsible for street tree pruning/maintenance?: The forestry division has established a pruning cycle for street trees. Regular maintenance (like branches growing too low over the street, sidewalk, or driveway) that may be necessary between pruning rotations is the responsibility of the property owner.
NOTE: A pruning/removal permit must be obtained from the forestry division before performing work on street trees. Permits are available at NO COST to the property owner.

2. Can I remove a street tree?: No person may remove a tree from the boulevard for the purpose of construction, or for any other reason, without first filing an application and procuring a permit from the city forester. Protecting and preserving our tree canopy is priority; particularly when it comes to mature trees. Mature trees take a lifetime to grow and are not permitted to be removed unnecessarily. Replacement of a removed tree is required in accordance with the adopted arboricultural specifications and standards of practice. The replacements shall meet the standards of size, species and replacement as provided for in the permit issued by the city forester. The cost of removal and replacement shall be borne by the property owner.

3. Can I plant trees in the boulevard?: Yes! A permit is required before planting street trees. There is no charge for a permit. A forester will come to the site and mark the available planting spot(s) with a dot of white paint on the edge of the curb. They will provide you with a permit and recommended tree species, along with information on tree planting and tree care. The forester will also provide you with information on the Partners In Planting Program.
Call (701)355-1733 for an appointment or fill out the online form.

4. Tree roots have lifted my sidewalk. What can I do?

Tree roots can damage sidewalks or other physical infrastructure if not planted in an adequate space. If your sidewalk has started to lift, short term solutions include applying an asphalt patch or grinding down the raised portion to smooth out any tripping hazards. Another solution is to replace the damaged portion of the sidewalk; the City Engineering Department (701-355-1505) must be contacted for more information on requirements for sidewalk replacement.

If sidewalk replacement does take place, Forestry staff will inspect the roots of the tree when the defective concrete has been removed and work with the contractor to determine a solution. There are many options to work around the tree and in most cases the tree will not require removal.

5. I believe tree roots are clogging my sewer pipes. What can I do?

The intrusion of tree roots into sewer lines is seldom the fault of the tree and indicates cracks and leaks in the lines themselves. Roots grow where conditions allow, defects in the line can release oxygen and moisture that the roots will find, but the roots themselves do not break pipes. When roots are found to be growing pipes seasonal treatment with a root-inhibiting compound such as copper sulfate can help reduce or resolve the problem. In some case the pipes may need to be professionally cleaned.

The best solution is to repair or replace the defective sewer line. Repeated blockage indicates that the line is collapsed or badly damaged. Many plumbers or sewer cleaning services have cameras that can inspect the line to determine the nature and extent of the problem. This can be a great assistance in planning the most cost effective repairs to the service line.

6. What can I do about tall grasses and weeds in my neighborhood?: The Code of Ordinances of the City of Bismarck requires property owners to mow tall grasses and weeds on their property by June 1, July 15 and, if necessary, September 1 of each year or if grass and/or weeds exceed 8” in height. Our office must provide the property owner a seven day notification period to control tall grass and weeds on their property. To report a property, please contact: Email Tall Grass and Weed Complaints Please remember to provide an address of the property.

7. Why do I need a permit to plant a street tree?

A permit to plant a street tree is required by City Ordinance. The forestry division regulates the planting of street trees for several reasons, including:

Location: The location for planting individual trees along the street right-of-way is selected by the forestry staff to ensure that the tree(s) will not interfere with water lines, utility lines, traffic signals, site-distance at intersections and other trees.

Species: Only species approved by the city forester may be planted along the street right-of-way. Only those trees listed on an individual permit may be planted at a given site. The forester considers the space available along with other factors such as proximity to neighboring trees and overhead wires to recommend trees that are best suited for each site. This will avoid problems with a tree species being planted that is too large or unsuited for the available space.

8. Does the City control dandelions?: The Code of Ordinances of the City of Bismarck governing weed control does not address the control of dandelions. The ordinance only provides for control of weeds that are listed on the "State Noxious Weed List". Read on

9. My street tree has a broken branch, who do I call?: Call the forestry division for emergency work on street trees - (701) 355-1733.

10. Why is my evergreen tree turning yellow and brown on the inside?: If it is late summer or fall you may be experiencing fall needle drop. View the following document for more information.
Fall Needle Drop

11. How can I report Leafy Spurge infestations?: The City provides a program to control leafy spurge and other registered noxious weeds. To report a leafy spurge infestation, please contact: .

12. Why are large stature trees recommended for planting in boulevard spaces 7 feet wide or larger?: We now know that, dollar for dollar, large-stature trees deliver big savings and other benefits we can’t ignore. Small-stature trees like crabapple deliver far fewer benefits. In fact, research at The Center for Urban Forest Research shows that their benefits are up to eight times less. Compared to a small-stature tree, a strategically located large-stature tree has a bigger impact on conserving energy, mitigating an urban heat island, and cooling a parking lot. They do more to reduce stormwater run off; extend the life of streets; improve local air, soil and water quality; reduce atmospheric carbon dioxide; provide wildlife habitat; increase property values; enhance the attractiveness of a community; and promote human health and well being. And when we use large stature trees, the bottom-line benefits are multiplied. When it comes to trees, size really does matter. Read on for the full publication “The Large Tree Argument” from the US Forest Service.

13. How do trees benefit my neighborhood?: Trees improve our quality of life by improving air and water quality, reducing stormwater runoff, and reducing traffic speeds. Trees add value to your home, foster a sense of community, provide shade to help cool your home, and reduce heating costs by providing a windbreak for your home. Studies have shown trees and greenspace contribute to better mental and general health. For more information, read ISA publications, Benefits of Trees and Tree Values.

14. Can I prune branches off my neighbor’s tree overhanging my property?: Be a good neighbor and try first to work with your neighbor to resolve the problem. You do have the right to prune branches and limbs back to your property line as long as you don’t harm the tree. You may not go onto the neighbor’s property or deliberately destroy the tree. Trees are property of the homeowner and if you harm or kill the tree, you could be found liable for property damage.

15. What is the height requirement for clearance over streets and sidewalks?: All established trees shall be pruned to sufficient height to allow free passage of pedestrians and vehicular traffic. A clear height of ten (10) feet over sidewalks and thirteen and one-half (13½) feet over streets shall be maintained, except those streets that are subject to truck traffic which shall have a clearance of sixteen (16) feet.

16. Why must all companies that charge for tree pruning or removal service in Bismarck be licensed?: Commercial arborists working in Bismarck must first pass an arboricultural exam conducted by the City Forester to satisfactorily demonstrate a reasonable level of competence in the field of arboriculture or have valid arborist certification through the International Society of Arboriculture (ISA). The company must also provide proof of the required level of liability insurance and maintain that coverage for the duration of time they hold the license. These requirements ensure that the company is professional, adheres to the latest standards, and is insured to protect the consumer. Click here for more information on licensing requirements.

17. Can the Forestry Division recommend a licensed arborist to perform tree work on my property?: The Forestry Division maintains a list of currently licensed Bismarck arborists. Click here to access that list.

18. Where can I connect with other Volunteers?: Volunteers are an essential part of planting and caring for trees in communities. Now there is a quick and easy way to find opportunities to help out near where you live.
The arbordaynow.org Volunteer Center is a fast-growing part of the Arbor Day Foundation website that matches volunteers and local needs. More information...

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Public Works - Utility

Show All Answers

1. Where on my home will the new endpoint be installed?: The new endpoint will be installed as near to the old location as possible.

2. Can I choose the location?: Unfortunately not, due to the operation of the equipment.

3. Can I paint the endpoint?: No, paint will interfere with the transmission.

4. My neighbor got a new meter, why am I only getting the box? I want a new meter.: The city utilities only directed the replacement of meters installed 15 years ago or before.

5. Will service be interrupted?: For meter exchanges your service will be interrupted briefly and the installation time for less than 30 minutes.

6. Do I have to pay for this?: No cost to you the customer as long as the meter being installed is the same size as the meter that is currently installed.

7. What is the frequency of the signal?: Itron ERT products use a frequency hopping Spread Spectrum technology and transmits 7 identical messages at different frequencies within the 902-928 MHz frequency range in the ISM band.

8. What is the duration of transmission?: •When programmed in Fixed Network mode the endpoint transmission duration time is 10MS.
•In standard handheld/mobile mode the endpoint transmission duration time is 7MS.

9. What is the frequency (time) of transmission?: •When programmed in Fixed Network mode, the endpoint transmits an SCM+ message at 10mw every 1 minute and a NIM message at 500mw every 6 minutes.
•In standard handheld/mobile mode the endpoint transmits only the 10mw SCM+ message every 10 seconds.

10. How will the City get the water meter readings?: The City will be getting the water readings the same way MDU gets their readings. The City will be using MDU's data collection system and the readings will be sent to the City from MDU.

11. Do I have to be home for the installation?: Yes, an authorized adult over the age of 18 must be present during the installation.

12. Why must there be 36 inches of clear space around the meter?: According to State and Local plumbing code all plumbing fixtures must be so installed with regard to spacing as to be accessible for working on meter or valves. Normal accessible working space is 36 inches.

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