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Public Works

Posted on: January 23, 2023

City to Officially Begin Accepting Water Utility Rate Update Survey Results on January 30

2023 Utility Rate Update Social Media GraphicThe City of Bismarck will begin accepting submissions for its water utility rate survey on January 30. 


The survey is part of an infrastructure rate update that could impact water, sewer and stormwater utility rates. The survey will remain open until 11:59 p.m. on Sunday, February 12. Survey results will not be accepted after February 12. 


“These next few weeks are going to go a long way towards determining how the City of Bismarck moves forward with its utility billing,” said Public Works Utility Operations Director Michelle Klose. “We will have a variety of Utility Operations staff at the public information open houses on January 31 and February 1 that will be available to talk one-on-one about what the proposed changes could mean for the City and its residents. We hope to give people a variety of ways to look at the proposal and see how it will impact their bills, moving forward.” 


The pair of open-house-style informational sessions will be held in two Bismarck middle schools next week: 

  • Tuesday, January 31, 2023
    • Horizon Middle School Cafetorium
    • 500 Ash Coulee Drive
    • 4:30 PM to 7 PM. 
  • Wednesday, February 1, 2023
    • Wachter Middle School Cafetorium
    • 1107 South Seventh Street
    • 4:30 PM to 7 PM. 

A webpage containing utility rate information has been created with a variety of documents to help interested individuals begin to make their decision on how to move forward with the utility rates. A paper version of the online survey will also be available at the public information open houses to collect feedback.  


“We will take the feedback we receive at the open houses and through the surveys and this will be what is submitted to the City Commission, who is ultimately responsible for making the decision on how we move forward with this,” said Klose. “The City Commission and our Utility Operations staff are looking forward to hearing from a variety of people who use water in a variety of quantities and in a variety of ways. We can’t stress this enough: This is an important way for our residents to make their voices heard when it comes to the future of our water utility rate update.” 


When completing the survey with ranking options, please only use each number in the ranking once to provide the most value for the survey results. Data collected from the surveys and open houses will be shared with the Bismarck City Commission during its regular meeting on February 14. 


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