Utility Billing

Utility Billing System  

  • The Customer Service staff prepare monthly bills for over 22,000 customers for water, wastewater, stormwater, street lights, recycling, and solid waste collection services.
  • We bill on a cycle basis, three times a month, on or around the 10th, 20th and 30th.
  • Bills are due on the 15th day after the billing date. 
  • The first 2 numbers of your account number indicate the billing dates for utility bills.

Before You Move

Schedule a date to discontinue your services.  A reading from our auto read system will capture the water usage if you are connected to the system.

Purchasing a Residential or Commercial Property  

The form must be received in the office prior to the day you want services put into your name.

Adding or Removing a Tenant from a Property

The form must be completed by the Property Owner or Property Manager and received in the office prior to the day you want services put into your tenant's name.

Setting up service outside Bismarck City Limits

Outside of City Limits:
South Central Regional Water District

Lincoln ND residents
City of Lincoln

Outdoor Water Use Schedule

Help us balance our summer water use.  If you water multiple times a week, use your house number to pick the watering days.

Watering DaysDescription
Monday, Wednesday, FridayEven Numbered Homes & Businesses
Tuesday, Thursday, SaturdayOdd Numbered Homes & Businesses