Services & Personnel
The Central Dakota Communications Center (CenCom) uses integrated telephony and radio consoles, computer aided dispatch, and digital mapping to provide a more efficient and managed service to the community and first responders. The CenCom's Enhanced 9-1-1 system is capable of receiving calls from landline, wireless, TDD (hearing impaired), and VoIP (voice over internet protocol) services.
CenCom is the initiation point for the outdoor warning sirens, is equipped with an emergency notification system for personnel call-up and community emergency notification, and maintains a 10-county operational region for the Emergency Alert System (EAS).
CenCom personnel are trained and certified in public safety communications through APCO International
, emergency medical dispatch (EMD) through the National Academies of Emergency Dispatch
, CPR and first aid through the American Heart Association
, and are required to attend 24 hours of continuing dispatch education every two years to maintain their certification as an EMD.
For more information, contact Central Dakota Communications Center (CenCom) at (701) 222-6727.